Our renewal dates slip by without us remembering. Make sure you retain your customers with targeted texts that either drive them to your site to renew or incorporate a reply function to maximise your call centre efficiency. This will increase renewals and improve customer retention, whilst also reassuring your customers that you want them to maintain continuous insurance cover.

Intxt will help maximise your client base:

  • Inform clients about renewal dates
  • Improve the claim process with information texts about progress and payments
  • Thank people for renewing and introduce recommend a friend to them
  • Send web links for policy documents and details
  • Inform people of terms and conditions changes
  • Cross sell other products or services they may not know you provide

Never let your customers miss a renewal date and make sure that the cover they have is adequate by linking to the policy documents and include personalised information to make it clear that these messages are not just bulk out bound communications. Pinpoint the content so every message is read and gets a response.

Make sure that your clients have everything at their fingertips by providing timely updates by text. This will cut down on the expensive customer service calls you would otherwise need to make to manage your customer’s expectations and keep them updated as you progress their claim.

Call us to discuss your requirements on 01295 530000

Fully Managed Service

Our team of mobile messaging experts can create and manage your SMS campaigns, from design to delivery, leaving you to focus on your day to day.

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Data Solutions

Target the right demographic at the right time using our data solutions to ensure your message gets to the right audience

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Client Testimonials

"We looked at several options but liked the way Intxt can send bulk texts quickly and provide us with reply updates to suit the needs of our business. We were surprised by the speed and accuracy of the responses and also by the amount of business we have generated from the campaigns. I have recommended Intxt to several companies all of which have been more than happy with the results. "

"I have found Intxt a fantastic company to work with, very professional and in every campaign, they have offered valuable advice and assisted me in choosing the right promotion for us. Other than putting together a sentence for the actual text message, all of the work and effort is dealt with by Intxt, leaving very little for me to do. We received daily reports listing enquiries and responses and I would have no hesitation in recommending Intxt to other companies considering doing SMS marketing."

"Intxt has provided our business with the opportunity to deploy SMS campaigns in order to contact clients through an alternative channel. We have seen huge impact through SMS, driving sales and engagement. Intxt provide an outstanding service - on call whenever we need a campaign deployed as well as being extremely helpful and informative. I would definitely recommend Intxt."

"I have been using the services of Intext (Hourglass Technologies) for the last year. The advice that they have given me, because I am new to this business, has been unbiased and invaluable. They have both recognised the financial constraints and budgetary controls that I have to work within and have tailored their services accordingly."

"Intxt have constantly provided us with an efficient and reliable service which has allowed us to get messages to our contacts quickly and cost effectively. We have developed a great relationship with the team there who are all friendly, helpful and dedicated to their work. Absolutely no complaints from us and we would definitely recommend them to others!"