Travel and Tourism

Many of us are creatures of habit when it comes to holidays. Same week each year, same type of hotels and same airline for flights. Make sure that you let your clients know about relevant offers. Given the 100% open rate for text marketing, there is no doubt that they will read the message, and it’s a great way to tempt them into a booking…

Intxt works with travel & tourism to:

  • Send exclusive special offers or upgrades
  • Confirm travel bookings in seconds
  • Offer additional services, car hire & insurance (even champagne and flowers on arrival)
  • Notify of a change or delay to a flight or activity
  • Save call centre costs by replacing calls with SMS, where appropriate
  • Keep customers informed about loyalty or reward programmes
  • Use QR codes on advertising to collect responses to competitions

The travel industry is highly competitive so it’s important that potential customers receive special offers before competitors in the sector can reach them. SMS is the best way to get your message straight into the palm of customers’ hands, wherever they are in the world.

Airlines frequently use SMS to inform customers about flight delays because it’s a quick and easy way to reach people at a time when they may be about to set off or are en route to the airport. This is a way to provide excellent customer service, enabling people to adjust their journey accordingly.

Text messaging is an important communications channel for loyalty programmes, which are popular in travel. It’s so easy to inform customers of their rewards balance, how they can earn more points and of course, how they can redeem them.

Call us to discuss your requirements on 01295 530000

Fully Managed Service

Our team of mobile messaging experts can create and manage your SMS campaigns, from design to delivery, leaving you to focus on your day to day.

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Data Solutions

Target the right demographic at the right time using our data solutions to ensure your message gets to the right audience

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Client Testimonials

"We looked at several options but liked the way Intxt can send bulk texts quickly and provide us with reply updates to suit the needs of our business. We were surprised by the speed and accuracy of the responses and also by the amount of business we have generated from the campaigns. I have recommended Intxt to several companies all of which have been more than happy with the results. "

"I have found Intxt a fantastic company to work with, very professional and in every campaign, they have offered valuable advice and assisted me in choosing the right promotion for us. Other than putting together a sentence for the actual text message, all of the work and effort is dealt with by Intxt, leaving very little for me to do. We received daily reports listing enquiries and responses and I would have no hesitation in recommending Intxt to other companies considering doing SMS marketing."

"Intxt has provided our business with the opportunity to deploy SMS campaigns in order to contact clients through an alternative channel. We have seen huge impact through SMS, driving sales and engagement. Intxt provide an outstanding service - on call whenever we need a campaign deployed as well as being extremely helpful and informative. I would definitely recommend Intxt."

"I have been using the services of Intext (Hourglass Technologies) for the last year. The advice that they have given me, because I am new to this business, has been unbiased and invaluable. They have both recognised the financial constraints and budgetary controls that I have to work within and have tailored their services accordingly."

"Intxt have constantly provided us with an efficient and reliable service which has allowed us to get messages to our contacts quickly and cost effectively. We have developed a great relationship with the team there who are all friendly, helpful and dedicated to their work. Absolutely no complaints from us and we would definitely recommend them to others!"